1. Who needs to fill out an application?
Any adult over the age of 18 will fill out an application.
2. Do you run background checks?
Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.
3. Do you require a security deposit?
Yes. The amount varies per rental and can be anywhere from 1-3 month's rent.
4. How long is the lease term?
Leases normally run for one year, sometimes with an option to renew. Depending on the unit, we may be able to work with you on different terms.
5. How quickly can I move in?
We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.
6. What can I do in the tenant portal?
The Tenant Portal is an online tool provided for you at no cost. You will be able to:
- Pay your rent online.
- View your previous and upcoming payments.
- Add your renter's insurance information (if needed).
- Submit and track maintenance requests.
For more information see this great article: How to use the Tenant Portal
Portal Sign In7. Why should I choose West Side Property Management?
We are committed to providing fair, accurate information on the condition of every property. We strive to ensure that all requests and questions are addressed in a fast, positive manner and to exceed your expectations. We are ready to fulfill your property rental requests and assist you in every way possible
8. Will you make repairs when something breaks?
We will always fix everything that is our responsibility as outlined in your lease agreement. If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.
9. How often is rent due and how can I pay it?
Rent is due monthly usually on the 1st of each month. Depending on the property, you may be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer). One-time payments may also be available in your tenant portal. If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. Alternatively, you can drop off or mail a personal check, certified check, or money order to our office at any time.
Portal Sign In9. How do I access my Tenant Portal?
If the tenant portal is enabled for your property, you will receive an automated invitation to your email.
For more information see this great article: How to Accept Your Tenant Portal Invite.
Portal Sign InDiscover Your Next Home with West Side Property Management
Ready to find a place you can truly call home in West Georgia? Explore our exclusive listings today and connect with your ideal living space. With properties across Douglas, Paulding, Carroll, Cobb, Haralson, Polk, Bartow, and Polk counties, we make it easy to find a home that matches your needs and lifestyle. Click through to our listings page now and take the first step towards comfortable, hassle-free living. Your new home is just a click away with West Side Property Management.